Shipping Policy

Processing Time

Standard orders are typically processed within 2-3 business days. Custom and white-label orders require additional lead time based on order complexity and quantity. You will receive a confirmation email with estimated delivery dates once your order is placed.

Shipping Methods

We offer the following shipping options:

• Standard Shipping: 5-7 business days
• Expedited Shipping: 2-3 business days
• Express Shipping: 1-2 business days

Shipping times are estimates and may vary based on location and carrier conditions.

Bulk and Event Orders

For bulk orders, event catering, and white-label shipments, we coordinate directly with you to arrange delivery logistics. Lead times vary based on order size and customization requirements. Contact us early to ensure timely delivery for your event.

Shipping Rates

Shipping costs are calculated at checkout based on order weight, dimensions, and destination. Free shipping may be available for orders over certain thresholds. Bulk order shipping is quoted separately based on quantity and delivery requirements.

Delivery Area

We currently ship within the United States. For international inquiries or large-scale distribution partnerships, please contact us directly at info@honeypwr.com.

Order Tracking

Once your order ships, you will receive a tracking number via email. You can use this to monitor your delivery status through the carrier's website.

Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us within 48 hours of delivery (or expected delivery date) at info@honeypwr.com. Include photos of any damage and your order number, and we will work to resolve the issue promptly.

Contact

For shipping questions or special delivery arrangements:
Email: info@honeypwr.com
Address: 1401 21st Street STE R, Sacramento, CA 95811